Returns & Refunds

We hope every AMBERÉA piece arrives beautifully and meets your expectations. If there is an issue with your order, please contact us before sending anything back.

Contact Us First

All return or refund requests must be submitted to support@amberea.com before any item is returned. Items sent back without prior approval may not be accepted.

Return Eligibility

Because many AMBERÉA pieces are handmade, custom-style or personal-use items, returns are generally not accepted unless the request is approved by our customer care team or the item is defective.

Condition of Items

If a return is approved, the item must be unused, unworn and in its original condition with packaging included where applicable.

Damaged or Incorrect Items

If your order arrives damaged, defective or incorrect, please contact support@amberea.com with your order number and clear photos of the issue. We will review the request and advise the next step.

Refunds

Approved refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

Non-Returnable Items

For hygiene and customization reasons, certain press-on nails, earrings, handmade pieces, final sale items and used items may not be eligible for return.